New guests booking for the first time must send a $26.25 deposit to secure their appointment. A deposit of $52.50 is required for all cosmetic tattoo services for new and existing guests. If a deposit is not received within 2 hours of your booking, your requested appointment will be cancelled.

Any deposits sent are transferable to a later date with a minimum of 24 hours notice (48 hours for cosmetic tattoo procedures). However, if you cancel or reschedule within this late period, your deposit will be forfeited, and a new one will be required to rebook. Your deposit will be deducted from the total amount owed for the service. By booking, you agree to adhere to this policy. Deposits can be sent via e-transfer to info@facefwrd.ca

I understand that circumstances can change. Please inform me as soon as possible if you need to change or cancel an upcoming appointment. Your appointment time is reserved exclusively for you, and late cancellations or missed visits affect other guests. As such, I require 24 hours notice for most appointments. Cosmetic tattoo services require 48 hours notice.

Guests who provide less than the required notice will be subject to a flat cancellation fee of $25. For cosmetic tattoo services, your deposit will be forfeited, and a new deposit will be required to rebook.

Guests who cancel within 2 hours of their scheduled appointment will be charged 50% of the appointment cost.

Failure to attend a scheduled appointment without prior notification will result in owing 100% of the missed appointment fee before being able to rebook.

I do allow guests and children in the studio under certain conditions:

• A maximum of 1–2 well-behaved children may accompany you to your appointment.

• Please bring quiet, mess-free activities to keep them entertained. (No markers, slime, messy snacks, etc.)

• For safety reasons, children must remain seated at all times.

I accept cash, debit, and credit cards for your convenience.